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FAQs

Cleaning & Care

Can I use steel wool or metal scouring pads to clean my sink?
These should never be used to clean your sink as they will leave a residue of small iron particles. They may not be readily visible, but they will lead to rusting and corrosion of the sink

How do I get rid of mineral deposits in my sink?
Should mineral deposits build up over time, use a weak solution of vinegar and water to remove the deposits, followed by flushing the surface with water. The quality of your water can affect the sink's appearance and varies from household to household.

Is it safe to leave cast iron cookware or other unfinished metals in my sink? 
Don’t leave mild steel or cast iron cookware and implements on the sink for extended periods of time. The combination of iron and moisture can lead to staining.

Can I use a rubber dish mat in my sink?
Avoid leaving rubber dish mats, wet sponges or cleaning pads in the sink overnight as they will trap water underneath which could lead to staining and discoloration of the sink surface.

Can I use chlorine bleach on my sink?
Do not use chlorine bleach in any sink.

 

Stainless Steel

Are Kindred stainless steel sinks corrosion resistant?
Kindred sinks are made of stainless steel with a high nickel content for added corrosion resistance. A mark or scratch will not damage its corrosion resistance qualities due to a protective oxide film that is self-healing. A protective layer forms immediately which prevents bacteria from forming or corrosion from setting in.

Will stainless steel sinks withstand extreme temperature?
Stainless steel stands up to hot or cold temperatures, along with sudden temperature changes. That means you can drain hot boiling pasta in your sink, followed with a rinse of ice cold water, without causing any damage to your sink's surface.

How tough is stainless?
Once the stainless steel is cut, formed and pressed into a Kindred sink, it holds its shape beautifully. And with stainless, there's no need to worry about chipping or staining. Stains can be removed with a mild abrasive without affecting the sink's surface.

What does the gauge of the stainless steel mean?
Gauge refers to the thickness of the stainless steel. An easy rule of thumb is, the lower the gauge, the thicker and better the stainless steel. Therefore, 18 gauge is thicker than 20 gauge.

What type of sound deadening do Kindred stainless steel sinks feature?
Ultra-Quiet™ sound deadening is featured on all FrankeUSA stainless steel models to help eliminate excess noise from pots, pans and utensils.

Will my new stainless steel sink scratch?
As with most things, your stainless steel sink will scratch with use. However, over time as the sink ages, scratches will become less apparent and blend into the surface.

Why is water spotting my stainless steel sink? 
If water is left standing anywhere on your stainless steel sink, it will evaporate and leave spots on the surface of the steel. These spots can be removed with regular dish soap, water and a soft cloth. For removing heavier residue, see cleaning guide above.

Can I drill faucet holes in my stainless steel sink?
Adding holes to your sink is not recommended and will void your warranty. Many of our stainless steel sinks are offered with faucet hole count options. The distributor you are dealing with will be able to guide you through these options.

What is the difference between stainless steel finishes?
MIrror Finish = Highly reflective
Silk Finish = Soft glow
Satin Finish = Matte 

 

Installation

What is the difference between an undermount and topmount (or ‘drop-in') sink?
Topmount sinks are installed above the countertop. They are the easiest to install and are often the way to go for the Do-It-Yourselfer. Undermount sinks are installed to the underside of the countertop and provide a seamless look. Professional installation is recommended for this application.

May I use a smaller cabinet than what Kindred recommends?
It is not recommended. The cabinet sizes Kindred recommends take into account standard cabinet sizes without modification, sink dimensions, installation methods and hardware.

Can I cut out the hole in my countertop for my sink without a template?
This is not recommended. Kindred provides a template with every sink for this purpose. If your template has been misplaced, please contact our Customer Service Team.  

Can a topmount sink be undermounted?
Kindred does not recommend that you undermount a topmount sink. We do not provide any installation hardware or instructions for such an application. This will also void the warranty on the sink. Please note that Kindred produces dual mount sinks that can be installed as a topmount or undermount. 


Sink Basics

What is a standard single bowl sink?
This is a sink with one bowl. Most standard single bowl sinks are 25" x 22", but can come in a variety of depths.

What is a standard double bowl sink?
This is a sink with two equal-sized bowls. Most standard double bowl sinks are 33" x 22", but can come in variety of depths.

What is an offset double bowl sink?
This is a sink with two different-sized bowls. The two bowls can also have different depths, but not always.